So we can investigate this please start PokerTracker 4 and click 'Play Poker -> Get Hands While Playing' before you start Ignition. Take a seat at one table, allow the HUD to appear before you open a second table and wait for the HUD to appear there before opening a third e.t.c. If you then have any problem with having a HUD not appearing then take a
screenshot and send that to us in a
Support Ticket with your support bundle:
Guide: Creating a Support Bundle