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Graph error

Posted:
Fri Nov 13, 2009 10:47 pm
by tgmaster
Hello,
When I'm trying to get the graph about my sessions, I get this error message:
"Error encountered while trying to retrieve graph definition. Unable to continue"
This error pops up every time, I cannot use the graph function anywhere. I use a pgSQL dbase.
Any idea fixing this problem for me?
Many thanks,
Gábor
Re: Graph error

Posted:
Fri Nov 13, 2009 11:26 pm
by ptrack mike
Does it do this for every graph you try to open?
If not, which one does it give the error for?
Re: Graph error

Posted:
Sat Nov 14, 2009 5:10 am
by tgmaster
Yes, I tried to open several graphs but neither works.
Re: Graph error

Posted:
Sat Nov 14, 2009 7:07 am
by ptrack mike
There must be some corrupted graph data in your database. About how many hands are in your database?
Re: Graph error

Posted:
Sat Nov 14, 2009 7:11 am
by tgmaster
Now about 35k, but I tried it when I had only 5-10k, and it didn't work even. In point of fact I haven't seen working it anytime.
Re: Graph error

Posted:
Sat Nov 14, 2009 7:18 am
by ptrack mike
What version of PostgreSQL are you using?
Re: Graph error

Posted:
Sat Nov 14, 2009 7:35 am
by tgmaster
8.4
edit: Now I'm trying to reimport the HHs into a new database. It may fix the problem but takes awhile. Previously I had some problem with my HDD, so it can cause some problem too.
Re: Graph error

Posted:
Sat Nov 14, 2009 9:06 am
by ptrack mike
It won't fix the problem because the PT2 programs are not completely compatible with PostgreSQL 8.4, and the graphing is one of the things that I know is affected. Try installing a lower, more stable version like 8.2.x.
Re: Graph error

Posted:
Sat Nov 14, 2009 5:58 pm
by tgmaster
I installed the v8.3.8 and now it works properly.
Thank You.
Re: Graph error

Posted:
Sat Nov 14, 2009 8:01 pm
by ptrack mike
Good.